Customer Relations
Description
Handles questions, comments, recommendations, or complaints about the AC Transit Services.To make a report click the feedback and complaint site. Please note: Offers services during Public Safety Power Shutoffs (PSPS) and Disasters. Services are available if power is turned off in this facility.
Site(s) Offering Programs
- Customer Service Center
-
Physical Address1600 Franklin StreetOakland, CA, 94612United StatesDisabilities AccessFully accessible to individuals using mobility aids
Location information
- Physical Location
- United States
- Last Verified On
- 2024-08-26 00:00:00
- Last Updated On
- 2024-08-26 16:31:31
Contact Information
Phone
| Phone | 5-1-1 |
| Phone | 510- 891-4777 ext 2 |
| TTY | 800-735-2929 |
Website
www.actransit.org
Hours of Operation
Mon 6am - 7pm; Tue 6am - 7pm; Wed 6am - 7pm; Thu 6am - 7pm; Fri 6am - 7pm; Sat 9am - 5pm; Sun 9am - 5pm;
Program information
- Eligibility
- Open to all
- Program Fee
- No fee
- Application Process
- Call or visit the website
- Documents Required
- None
- Languages Offered
- English
- Coverage Area
- CA - Alameda County